We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund with the following conditions
- The return request must be made in less than 30 days of receiving the order by opening a return inquiry through the Contact Us
- The products and its packaging must be in perfect condition. If you’re not sure about the condition, send us a photo of the order.
- The customer is responsible for returning the order. The return address will be provided by mail. Taking into consideration the customer’s location, we will furnish the closest warehouse location.
- The customer will be able to exchange his order for another product or request a refund:
- Onehuntsman will ship the exchanged product free of charge.
- If the customer requests a refund, the refund will be given by the same method as the original payment. For example, if the customer paid with PayPal, he would receive a refund through PayPal. If he paid via credit card, he would receive the refund directly to his credit card. Please note that credit card refunds may take up to 7 business days to be processed by the credit card company.
- If the customer received an incorrect product or a malfunctioning product, Onehuntsman would take on the expenses of returning the order and exchanging it.
There are no further restrictions on returns. The customer can return any Onehuntsman purchased product.